Everything we do as a company, how we work with our people to serving our members and clients,
starts with our CARITAS HEALTH SHIELD core values.
C
USTOMER FOCUSWe are dedicated to meeting the expectations and requirements of internal and external customers by prioritizing their needs.
A
DAPTABILITY AND INNOVATIONWe are driven to continuously develop our products, services, processes, and performance. We are willing to adapt to change with the aim of improving efficiency and effectiveness.
R
ESPECT AND HONORWe respect and honor God and our fellowmen by pursuing to do the right thing no matter what the circumstances are.
I
NTEGRITY AND ETHICSWe align our decisions and actions to our organization's mission and values, conducting ourselves in an honest and ethical way with everyone we do business with.
T
EAM WORKThe ability to trust in the collaborative efforts of the team has enabled us to meet our goals and targets consistently; and is the reason why we have continued to grow our business over the past 25 years.
A
DHERENCE AND DEDICATIONWe are dedicated and committed to the welfare of our members and employees.
S
ERVICE ORIENTED CULTUREWe aim to provide the best customer experience for our members throughout their journey with us.